Dear clients, we do not accept assets with a high AML risk (above 60%), as well as assets from sanctioned exchanges (Garantex, Nobitex, etc.)

For —Āommission of exchange transactions on our website you need follow the rules specified below:

1. Choose direction exchange, enter the amount, after click the button "Exchange".

2. Next step is filling requisits in exchanging form. Please check the correctness of the details in all the fields.

In case not following the rules of filling requisits(field) service reserves the right to refuse in exchange and return paid by user money with deduction all comissions for operations. If user demand return money, service also reserves the right to return money with deduction all comissions for operations. 

Also check amounts, which will specify with the comission.

Be sure, read safety conditions and agreements, after check your consent with conditions.

3. Then click "Exchange", and you will see your request for an exchange on the page of requisits and entered amount check. If on this step exchanging you notice mistake in reqisits or amount - return to previous website page and correct the mistake. If all right, click the button "All right, exchange".

4. The application is formed at the current exchange rate. If the application was not paid within 20 minutes from the moment of its creation, the service has the right to cancel the application or recalculate it at the current rate set in our service at that time.

Also, we'd like to highlight that the random creation of orders (more than 5 orders in a row) that haven't been paid by a client will be regarded as the fraudulent actions which can consequently lead to an access restriction of the site.

5. Check speccified email, there will send operation code and link on status of the operation.

6. After this depending on the direction of exchange you either will forwarding to merchant of payment system for automatic and semi-automatic exchange payment, or get requisits, for exchange for manual exchange direction.

7. You get claimed amount to your account after receipt of the payment. Usually it take from 3 to 30 minutes in working time. In rarely cases exchange can take up to 24 hours because of some technical or emergency problems.

8. After exchange end, message about successfull operation will be send to your email.

9. Bitcoin exchange operations take place only after getting of 1 system proofs.

10. Transfers in the bitcoin system can be in the "Unconfirmed transaction"state for a long time. Because of it, the exchange operation is performed too long. According to the rules of the bitcoin network, such a transfer is attached to one of the following blocks. If it does not happen, the funds are returned to the sender within 1-7 days. Our service, unfortunately, can’t affect the speed of processing such transfers. If such payment is delayed for a long time, after its transfer or refund to the sender, the situation with the order will be resolved by its completion or cancellation with the return of all money obligations of each side. The decision is made separately in each case.
In order to make the exchange operation as fast as possible, we ask you to specify the recommended commission in the BITCOIN system! Otherwise, the exchange transaction may be delayed for a long time up to 7 days or will be canceled, and Your IP address may turn out in the black list of our service!
11. During the long waiting for Bitcoin confirmations ( 1 hour and more; it happens when the client doesn't specify the sufficient commission for getting the transaction into the block and receiving at least one confirmation), we have the right to recalculate the payment sum according to the rate at the moment of getting the 1st confirmation from the Bitcoin network and make a payment with the recalculated sum only if our service bear losses.

For fasters exchange, please specify recomendated comission in BITCOIN system! Othewise the exchange transaction can be delayed for a long time of 7 days or will be cancel, and your IP adress may be in black list of our service!

12. Dear customers, we will recalculate the bitcoin rate only in the smaller direction (if the rate falls below that was specified in the order), if it takes one hour from the moment of payment and the lack of confirmation in the Bitcoin network. As we have warned you in the instruction which is written in the order created by you, you should specify the appropriate commission. It is not our fault or our problem that you are not familiar with bitcoin network fees, and it is not our fault that you decide to save on fees while sending Bitcoin. For one hour with a sufficient commission, there will always be one confirmation without exception. So please do not spoil our and your mood and follow the instructions of our website. We repeat, we won’t recalculate the rate in the bigger direction, that’s why, please specify the adequate commission during the transfer. The details concerning commission at the moment in the Bitcoin network can be found here: Link or contact our chat-consultant.

Remember, cheapest is the dearest.

Dear users, indicate a good commission in "satoshi" when sending us Bitcoin. Let's save your and our nerves. 

Remember, cheapest is the dearest.

13. Any exchange transactions can be pause for additional checks of Security Service our service or the Banks payment system.

14. Transactions related to receiving cryptocurrencies (when the service receives cryptocurrencies from the client) undergo AML checks. With a high percentage of risk (more than 70%)

the service reserves the right to return the cryptocurrency to the client's wallet and refuse the exchange. All commissions in this case are paid by the client !!!!

Attention! Our service nowhere place our requisits. Exchange take place only on website and only according the rules above. BEWARE OF SCAMS.

Remember! It's very simple to identify a scammer: he will offer incredible happiness in very short time.

Work schedule: 9:00 - 00:00 GMT+3. If operator is in offline, manual and semi-automatic exchanges will end after resume.

haven'n answer in the article, you can contact in our Online Chat, and our operators with pleasure will help you!!!

Sincerely Your team

Working time: 9:00 to 00:00 timezone (UTC+2).

And at the moment our operators sleep and see sweet dreams:)
You can request, and as soon as the working day we will process!!!